First Church of Glen Ellyn, IL
Thursday, September 09, 2010
Growing God's Love

On-Line Donations to First Church

 

Link to Vanco On-line Giving

 
Beginning December 1, 2008 you will be able to make donations and pay for church events on-line. The Finance Committee has arranged this service through a company called “Vanco.” Set forth below are some Questions and Answers to help you understand the process of using this new service.
 
Steve Norgaard, Finance Chair
 
Online giving is a safe and easy way to support the ministries of First United Methodist Church of Glen Ellyn. This system enables you to support the church by making a one time contribution or establishing a recurring contribution.
 
Take these easy steps to set up your accouint: 

1.      Click on Online Link to Vanco On-Line Giving above, which connects you to their website.
 
2.      Fill out the form to sign up for this service.
 
Q. What types of bank accounts can I give from?
You can give online from either your checking or savings account.
 
Q. Why can’t I give with my credit card?
First Church has carefully and cautiously decided not to allow gifts to the church to be charged on a credit card. Although many people pay their credit cards off each month, some struggle in this area. We felt that it was not right to potentially put someone in the position of going into debt and paying interest on gifts given to the church.
 
Q. Are there any fees involved with giving online?
No. You will not pay any fees with an online gift. In addition, online gifts are a more cost efficient way for the church to process donations.
 
Q. Can I make a one-time contribution?
Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution that is scheduled to come out of your bank account at dates specified by you during the month.
 
Q. If I want to set-up a recurring gift, what are my options for frequency of my gift?
For recurring gifts, you have the option of giving weekly or monthly.
 
Q. Can I change my personal information or the amount or the frequency of my gift once I have set it up?
Yes. You can change or cancel your contribution at any time before the date of your next contribution..
 
Q. Will I receive regular contribution statements from the church?
Yes. The church will continue to send contribution statements to your address on file for tax purposes.
 
Q. When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
 
Q. How will I know that I set up my gift correctly?
Immediately after setting up your contribution, you will receive an e-mail.
 
Q. Can I pay the fee for registration for family events, meals, workshops and retreats online?
Yes. Just note the event for which you are registering in the description section.
 
Q. I have additional Questions about online giving that have not been addressed. Who can I talk to?
For any questions, concerns or comments about the online giving system, please contact the church office at 630.469.3510 or Donations@fumcge.org. You will receive a response from Dick Wangrow or Milton Cox as soon as possible.
  
Keeping your information and contribution secure is a top priority to First Church.
 
Q. Is it safe to give online?
Yes. In many ways giving online is safer than writing a check in that an electronic gift cannot be lost or stolen. See the following about Security and Privacy from
 
VANCO Security Information
 
Operating at the highest level and meeting the most demanding security requirements.
In a card industry network comprised of millions of merchants, Vanco Services is proud to be one of fewer than 400 companies designated as a PCI (Payment Card Industry) Level 1 Compliant Service Provider. While these security standards were developed for the payment card industry, Vanco has implemented them across its entire e.service® line of electronic payment solutions. Vanco Services designation as a PCI Level 1 Compliant Service Provider means that customer transaction data is managed under the highest security standards.
 
Companies are divided into four categories based upon transaction volume. Level 1, the highest level, is comprised of those companies with the very highest transaction volumes. The designation “Level 1 Compliant” is reserved for large volume organizations like Vanco that pass rigorous independent on-site audits annually in addition to other critical assessments.

These security standards were developed by the founding payment brands of the PCI Security Standards Council, including American Express, Discover Financial services, JCB, MasterCard Worldwide and Visa International to help facilitate the broad adoption of consistent data security measures on a global basis. PCI compliance is a comprehensive standard intended to help organizations proactively protect customer account data.
 
Vanco Services will NEVER contact you to ask for your user ID or password. If you receive a phone call from someone claiming to be a Vanco Services representative and you are asked to share your user ID or password, do not give it out. Ask for their name and contact Vanco immediately. Also, do not responded to any emails asking you to verify your user ID or password. If you receive such an email, contact Vanco immediately.